Case study 03 · Kajabi launch
A multi-offer course launch, audited the morning after doors opened
Confidential client, an online education business
The situation
A business launching a new program to an existing audience. Some buyers already owned earlier products and needed a different price. The launch needed several offers, a waitlist head start, an early bird window, and emails that stop selling to people the moment they buy.
The planning window was short, and the pricing changed after the first emails were drafted.
- Planningshort window
- Buildunder two weeks
- Head startwaitlist goes first
- Public doorscountdown switches itself
- Livefull audit next morning
- Closeplaybook written
What I built
- One sales page carrying several offers, instead of a separate funnel per offer. Faster to build and easier to keep correct.
- Offers priced by what the buyer already owned, with upgrades and add-ons attached at checkout.
- A waitlist page with a countdown that switched itself to the sales page at doors open, so nobody had to be online at that moment.
- A buyer tag that acts as an off switch. The moment someone pays, they leave every sales email and start onboarding.
- Automations for buyer onboarding, early bird access, and a follow-up offer.
- Every offer test-bought before launch, including every email, library access and thank-you page.
- A launch tracker the whole team worked from, with owners and ticks.
The result
Doors opened on schedule. The morning after, I ran a full audit of pages, offers, automations, emails and purchases. It found six errors, including an automation that applied the right tags but never sent its email. All six were worked through, and each one now has a prevention step.
Then I wrote the launch up as a playbook: what was built, in what order, what broke, and a reusable checklist for the next round. The next launch runs from the document instead of from memory.
Why the audit is the story
Most launches break between the steps, not inside them. An email that doesn't fire is usually a missing step three screens away. Finding six of those the morning after doors opened, while sales were still coming in, is the difference between a launch that quietly leaks and one that holds.
Confidential client. Nothing on this page comes from the real account. The diagrams are redrawn, and the playbook page has every client detail covered.
Contact
Get in touch
Tell me what you are working with and what is not working. A short message is enough to start. If you already have a Kajabi account, say roughly what state it is in.